Wins:

• Created a presentation template for use across the organization, saving team members time and giving them a starting point

• Created a templated experiential trade show design system enabling faster production of all future Clover trade show materials

Wins:

• New templates enabled team members to produce new collateral faster

• New component based email design system for faster email creation and deployment

Wins:

• Launched self-service options for customers to return and cancel items, reducing customer support calls and store wait times

• Designed guidelines for subject line and preview line content for transactional post purchase emails. This contributed to a unified customer experience

Wins:

• Designed marketing emails and .com creative, contributing to high conversion rates

• Developed brand look & feel for use across marketing channels including email, .com, print, and video